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Delivery & Terms & Conditions DELIVERY
£4.95 to Mainland UK Scottish Highlands & Islands £7.50 Includes free gift tag with your personal message, wrap, bows, ribbons and delivery carton Baskets are delivered by courier or parcel force to all areas of mainland UK (Monday to Friday 9am – 5pm).  Pebble Baskets & Gift will endeavour to despatch your order within 48 hours of receipt (on week days only), or for a specific date. Orders must be received by 12 noon to enable this. Deliveries to the Scottish Highlands & Islands will take approximately 2-6 days. Please note, we cannot guarantee a specific delivery time. We require a delivery address with full postcode to assist with successful delivery. A signature is required on receipt so we advise that the gift basket be delivered to an address where someone will be in. If there is no one available to sign for it then our couriers will leave a card with details of how to arrange re-delivery. Deliveries to a hotel, business or hospital address will be to a central delivery point or main reception area, and not necessarily to the named recipient. Please note we cannot be held responsible once the basket has been delivered. We send all of our baskets by traceable service and can usually obtain the name of the recipient and time of delivery. However, Pebble Baskets & Gifts responsibility is complete once the basket has been delivered and signed for. In the event of a basket being returned to us by the delivery company, a charge will be made for re-delivery. PAYMENT & SECURITY Pebble Basket & Gift provides a secure payment system. Payment can be made online using protocol 128bit secure server SSL(Secure Socket Layer), the strongest commercially available level of encryption. This ensures that customer details cannot be accessed by any unauthorized person. Credit card payment can be made using Visa, MasterCard, Eurocard, Delta, American Express, Switch & Solo. Pebble Baskets & Gifts also accepts payment by cheque. Please telephone us on All gift baskets must be paid for in full before dispatch. PRICE Pebble Baskets & Gifts aims to offer customers an efficient gift basket delivery service based on high quality products and value for money. In the unlikely event that an incorrect price is shown on our website, we reserve the right to withdraw the item at that price. We will inform the customer of the correct price and give them the choice whether to proceed with the order. We reserve the right to substitute the contents of gift baskets for items of similar value if those shown on the website are unavailable. All transactions on this website are conducted in British Pound Sterling (£). Prices for Goods exclude VAT but include standard packaging. All goods remain the property of Pebble Baskets & Gifts until paid for in full. CUSTOMER CARE We want our customers to be happy with their Pebble Basket or Gift. If any items in your gift basket are faulty or damaged then please contact us by phone on We cannot sell or deliver alcohol to anyone under the age of 18. As much as we want to hear from you if you are happy with Pebble Baskets & Gifts, we also would like to know if you are not so that we can improve our service in the future. Please leave your comments here. PRIVACY We are committed to protecting your privacy. We will only use the information that we collect lawfully (in accordance with the Data Protection Act 1998) in order to process your order efficiently and to provide you with the best possible service. The type of information we collect about you includes: your name your address your phone number your email address your credit or debit card details We never ask for more information than is necessary and we never store your credit or debit card details. We never disclose your information to any third party unless you have given us your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold by emailing us and if you find any inaccuracies we will correct or delete it on your instructions. You can contact us on sales@pebblebasketsandgifts.co.uk or FORCE MAJAERE Pebble Basket & Gifts will endeavor to meet the requested dispatch date, however, we shall not be liable for any loss or damage due to delays or failure to deliver resulting from any cause beyond our reasonable control, such as, but not limited to, compliance with laws or regulations, acts of god, acts or omissions of the purchaser, acts of civil or military authority, judicial action, defaults of sub-contractors or suppliers, labour disputes, failure or delays in transport, embargoes, wars or riots. ONLINE PRESENCE No guarantee is given by Pebble Baskets & Gifts that their website will be constantly online or free of defects and errors at any time. All designs, graphics and text on this site are the copyright of Pebble Baskets & Gifts or its content providers. As a visitor to this site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without Pebble Baskets & Gifts prior written agreement is prohibited. None of the above terms affect your statutory rights as a customer. The law in Scotland will apply in every circumstance. |
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